Privacy Policy

The Private Art Office is the data controller for personal information collected through this website and related correspondence. Our principal place of business is London, United Kingdom.

For privacy-related questions, please contact us at enquiries@theprivateartoffice.com.

We collect the information you voluntarily provide when completing an enquiry form, mandate or corresponding with us. This typically includes your name, email address, telephone number, country or jurisdiction, organisation or collection details, and the substance of your enquiry.

We also collect limited technical information automatically, such as your IP address, browser type, referring page and UTM campaign parameters, solely to understand how visitors reach the site and to attribute enquiries correctly.

We do not intentionally collect special category data (such as information revealing racial or ethnic origin, political opinions, religious beliefs, health or biometric data) unless you choose to provide it.

To respond to your enquiry and progress private sales, acquisitions or advisory mandates.

To conduct confidentiality-preserving due diligence, provenance review and transaction coordination.

To maintain secure records of communications, transactions and client preferences.

To comply with legal and regulatory obligations, including anti-money laundering, sanctions screening and record-keeping requirements.

We do not sell, rent or trade personal information to third parties for marketing purposes.

Confidentiality is central to The Private Art Office. Every enquiry received through this website is handled on a strictly private basis.

Your enquiry, identity and any images or documents submitted are reviewed only by authorised members of our advisory team and, where necessary, by independent specialists engaged for due diligence, valuation or legal review.

We do not publish, market, discuss or disclose your enquiry, identity or collection details with unrelated third parties without your prior agreement, except where required by law or to protect our legitimate legal interests.

All third-party specialists engaged are bound by confidentiality obligations appropriate to the sensitive nature of private art transactions.

We process personal information on the basis of: (a) our legitimate interests in operating an art advisory and brokerage business; (b) the performance of a contract or steps taken at your request before entering into a contract; (c) compliance with legal or regulatory obligations; and (d) consent, where specifically requested (for example, for marketing communications).

You may withdraw consent at any time by contacting us. Where processing is based on legitimate interests, you may object on grounds relating to your particular situation.

Information is shared only with persons who have a genuine need to know it for the purposes described above, such as advisers, valuers, conservators, shippers, insurers, legal counsel and, where required, regulatory or tax authorities.

Because we operate internationally, your information may be transferred outside the United Kingdom, including to the European Economic Area, the United States, the Middle East and Asia. Wherever it is transferred, we apply appropriate safeguards, including contractual confidentiality and data-protection clauses, to preserve the discreet handling expected of a private art office.

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, to comply with applicable law, and to protect or establish our legal rights.

As a general guide: enquiry records and correspondence are retained for up to seven years from the date of the last substantive communication; completed transaction and mandate records are retained for seven years after the relevant transaction concludes; marketing consent records are retained until you withdraw consent; and technical logs are retained for up to twelve months unless required for security or legal purposes.

When information is no longer required, it is securely deleted, anonymised or, where legal retention obligations apply, placed in restricted archival storage.

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. These include encrypted transmission, access controls, regular security review and limited internal access.

No method of electronic transmission or storage is entirely secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee absolute security.

This website uses essential cookies and local storage to operate the site and maintain session state. Where analytics are used, they are limited to understanding how visitors reach and move through the site.

Campaign parameters submitted with an enquiry are recorded alongside that enquiry for attribution purposes. For further detail, please see our Cookie Policy.

Under UK data protection law, you have the right to request access to, rectification of, erasure of, or restriction of processing relating to your personal information. You also have the right to object to processing, to request data portability, and to withdraw consent where processing is based on consent.

To exercise these rights, or to ask any question about this policy, please contact us at enquiries@theprivateartoffice.com. We will respond within the time periods required by applicable law.

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. The latest version will always be available on this page, and the 'Last updated' date will be revised accordingly.